Ulatus appeared to be very professional and true experts in pharmaceutical translation. We were extremely impressed by the ability to deliver each milestone in superb quality. It’s a challenge to find true experts in Japanese to English pharmaceutical translations who can handle such a large scope in a limited time.
The translated files were required for an upcoming external regulatory review in the US. Echo International’s client had developed and marketed a unique pharmaceutical product. Additional studies done by their Japanese partner showed that the product could also treat another disease. This data was available only in Japanese. Thus, the client in the US needed everything in English to receive approval in the US. The files included Safety Analysis Sets, Adverse Event Reports, Clinical Laboratory Test Findings, Plasma Drug Concentration Reports, Genetic Studies, Pre-Consultation for Drug Application, Clinical Study, Protocols, and Case Reports. The content was very technical and heavy on pharmaceutical terminology. We had to ensure that our translation was accurate and deploy strong project management skills to complete this high volume in 45 days. The PM team faced the challenge of utilizing every minute efficiently while employing different aspects of handling excel files, scanned templates, and handwritten content. Such file formats add more time to the overall translation timeline.
We did a trial translation for Echo International since this was a large assignment and we wanted to ensure that our quality met their expectation given the nature of the assignment. Echo International was impressed with the trial quality.
From our vast database, we selected 10 of our best translators with high experience and quality in translating pharmaceutical assignments. To satisfy the client, we also shared their profiles, which the client greatly appreciated.
Given the tight timelines, we used TRADOS so that the translation could take place at a faster pace and we could maintain consistency across the multiple files.
In collaboration with Echo International's project managers, we briefed our translators meticulously and were available for any queries or concerns. The technical team carefully collated translation memories of each file and submitted an up-to-date translation memory with each batch delivery.
We sent batches to Echo International as and when the translation was complete. This gave them time to conduct quality checks at their end. We were really glad to learn that Echo International’s QC team did not have any critical feedback or comments on our work.
Although the client had requested only translation service, we implemented a QA step where our Japanese reviewer checked the translated files for accuracy and consistency. We ensured all numbers matched the source text and no information from the handwritten text was lost in translation.
With our exceptional Project Management skills and commitment to client delight, we successfully completed 2.6 million+ characters in 45 days! Our clients greatly appreciated our effort and translation quality. This crucial project required a highly experienced and reliable translation company with strong infrastructure and up-to-date technology. We translated this enormous project with great accuracy and care under the stipulated time. We are currently our client’s number 1 choice for any translation needs in Japanese to English.
his assignment is a great example of our dedication to helping our clients. Their success is our ultimate goal!
