Empowering Global Security: A Case Study on Customized Cybersecurity Training

Ulatus collaborates with a leading global provider of tailored cybersecurity training to deliver E-Learning Localization solutions designed for customized information security awareness training programs.

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Team Ulatus surpassed our expectations with their expertise and professionalism. They flawlessly localized our Cybersecurity E-Learning program across 10 languages, ensuring accuracy and cultural relevance. Their commitment to excellence and seamless collaboration made them a trusted partner in delivering outstanding results.

Project Summary

Our Client
  • Service name: E-Learning Localization (Translation, Voice Over, On-Screen Text and Course Synchronization),
  • Language Pair: English to Arabic, Chinese, Czech, Dutch, French (Canada), French (France), German, Italian, Polish and Spanish (Latin America)
  • Service type: TEP and E-Learning Course Embedding
  • Word count: 144,415 words
  • Industry: Cyber Security

About the company, what were their requirements and why?

Our Client, a leading provider of customized information security awareness training programs has been supporting Fortune 500 companies and various organizations in meeting their employee training requirements since 2007. With their proven nine-step approach, they deliver customized eLearning solutions that surpass client expectations.

Moreover, Our Client offers a range of ongoing training options, including OWASP (Application Security) training, Gamification, Penetration testing, Micro-Learning refreshers, and Phishing Simulation. These choices enable clients to continuously enhance their employees' knowledge and skills in areas such as application security, engagement through Gamification, identifying vulnerabilities through penetration testing, regular micro-learning updates, and raising awareness about phishing threats through simulation exercises.

They came to us with an E-Learning Course Localization requirement for their end client for Cyber-Security. They wanted us to localize courses built on Articulate 360 with Voice Over, On-Screen Text and Course Synchronization which was done on Storyline Courses.

Challenges faced by Ulatus for the project

Translating Cyber Security: Striving for Precision in Multilingual Contexts

Translating intricate cyber security terminology and concepts with precision and effectiveness across multiple languages presents a significant challenge. Cybersecurity content often involves complex technical jargon, specialized terms, and intricate ideas. It necessitates linguists who possess expertise in both the subject matter and the target language to accurately convey the intended meaning without sacrificing the nuanced details. Translators must delve into extensive research and comprehend the intricacies of cyber security terminology in each target language to guarantee precise and contextually appropriate translations.

Unlocking Cultural Nuances: Tailoring Content for Localization Success

Adapting the content to harmonize with the cultural nuances and preferences of the target language speakers presented a critical challenge for successful localization. Diverse cultures possess unique manners of expressing ideas, humor, and social norms. It was imperative to modify the content to ensure relatability and resonance with the target audience. This entailed considering cultural references, idiomatic expressions, and localizing images, examples, or scenarios. The inclusion of cultural reviewers or in-country linguists proved invaluable in providing insights to guarantee that the localized content is culturally appropriate and captivating for the target audience.

The Seamless Integration Challenge: Localizing Content in E-Learning Courses

The task of seamlessly integrating localized content into e-learning courses presents a formidable technical challenge. Localization encompasses not only translating the text but also incorporating it into the existing structure and design of the course. It becomes imperative to ensure proper formatting, functionality, and compatibility across diverse platforms and devices.

This challenge involves various intricacies, including adjusting the length of the translated text to fit within interface elements, adapting multimedia components like audio or video, and rigorously testing the localized course on a range of devices and platforms to guarantee a consistent user experience.

The goal is to overcome technical obstacles by harmonizing the localized content with the course's framework while maintaining its integrity. The localization process must navigate the complexities of integrating text, media, and interactive elements seamlessly to provide learners with an optimal and cohesive learning experience.

Solution provided by Ulatus to client

Empowering Translators in Cybersecurity: A Comprehensive Glossary and Expert Guidance

Ulatus collaborated closely with cybersecurity subject matter experts (SMEs) who possess in-depth knowledge of both the subject matter and the target languages. These experts played a vital role in providing valuable insights, ensuring the accurate translation of complex terminology, and effectively conveying the intended meaning.

To guarantee accurate translations and maintain the integrity of the content, our SMEs conducted thorough research on cybersecurity terminology in each target language. They relied on authoritative resources and industry-specific references to ensure that the translations were precise and up-to-date.

In addition, we developed a comprehensive glossary of cybersecurity terms and their approved translations to ensure consistency across languages. This glossary not only provided the translations but also included explanations and contextual usage, serving as a guide for translators to accurately convey complex concepts.

By leveraging the expertise of our cybersecurity SMEs, conducting extensive research, and implementing a robust glossary, Ulatus ensured that translations in the cybersecurity domain are accurate, reliable, and faithful to the original content.

Cultural Expertise in Localization: Crafting Culturally Relevant Content for Target Audiences

Ulatus incorporated cultural reviewers and in-country linguists who possessed an in-depth understanding of the target culture. Their valuable insights into local preferences, idiomatic expressions, and cultural references played a crucial role in adapting the content appropriately for the target audience.

To ensure cultural relevance and relatability for the learners, we modified examples, case studies, and scenarios in the course. This involved incorporating local names, locations, and cultural contexts that resonate with learners in each language, making the content more relatable and engaging.

We placed a high priority on cultural sensitivity reviews to prevent inadvertent offense or misrepresentation of cultural norms in the localized content. These reviews played a vital role in identifying potential cultural pitfalls, allowing us to make necessary adjustments and ensure that the content is culturally appropriate.

By involving cultural reviewers and in-country linguists, modifying content to be culturally relevant, and prioritizing cultural sensitivity reviews, Ulatus guaranteed that the localized content accurately reflects the target culture and effectively engages the audience in a culturally appropriate manner.

Optimizing User Experience: Effective Integration of Localized E-learning Content

Ulatus offered a comprehensive solution for the seamless integration of localized content by establishing effective communication and collaboration channels with technical teams responsible for the integration process. We prioritized clear and concise communication of requirements, specifications, and limitations of the e-learning platform to ensure a smooth integration experience.

To guarantee optimal formatting, functionality, and compatibility, Ulatus conducted rigorous testing of the localized course across various platforms, operating systems, and devices. This testing phase allowed us to identify and address any issues promptly, ensuring a consistent user experience across different environments.

We leveraged advanced localization tools and technologies that streamline the integration process. These tools assisted in content management, ensuring consistent formatting, and automating certain aspects of the localization workflow. By harnessing the power of these tools, we optimized efficiency and accuracy in the integration process.

Ulatus is committed to delivering a seamless integration experience by fostering effective communication, conducting thorough testing, and utilizing cutting-edge localization tools and technologies. This ensured that the localized content was seamlessly integrated into the e-learning platform, providing learners with a consistent and engaging experience.

Project Overview

  • The successful implementation of Cybersecurity E-Learning localization across 10 language variations reaffirms our commitment to delivering high-quality, accessible, and impactful training solutions to organizations worldwide.
  • An accomplished group of highly skilled E-Learning Localization experts collaborated seamlessly on Articulate 360, bringing their extensive expertise to ensure a successful localization process.
  • By employing meticulous project management strategies, we were able to streamline processes, maintain effective communication, and ensure efficient resource allocation which helped us achieve top-notch quality throughout the project lifecycle.

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Empowering Global Security

Ulatus collaborates with a leading global provider of tailored cybersecurity training to deliver E-Learning Localization solutions designed for customized information security awareness training programs.

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