
Leading Automotive Company Cuts Translation Cost by 75%
Japanese to English Translation for One of Japan's Big Three Automotive Companies
Client Testimonial
We are extremely pleased with the translation service received from Ulatus. The team was thorough and attentive in handling the project. They were very punctual and the translation was of superior quality. The team always went an extra mile to ensure all guidelines were followed and the graphics were formatted correctly.

Project Summary
Background
Our client required various automobile feature manuals, training and installation manuals, minutes of meeting, brochures, and website materials translated from Japanese to English. This global leader wanted to share content generated in the Japan facilities with the rest of their global offices.
Challenges
Our client expected tight turnarounds without affecting translation quality.
The files contained highly technical terminology, complex graphs, and non-editable figures.
Numerous formatting instructions and an elaborate technical terminology list had to be followed.
The expected response time from the Client Servicing (CS) team was less than 15 minutes.
The client expected 100% on-time delivery.
The automotive manufacturer had zero error tolerance. In automotive translation, accuracy and precision are very crucial. Even a slight inaccuracy can have serious repercussions for the client and their brand.
Ulatus Solution
Ulatus provided expert translation support, ensuring technical accuracy and cultural relevance throughout the project.
Accomplishments
Quality: Our client, a global leader in the automotive industry, was deeply impressed by our timely delivery, translation quality, and DTP work. On several instances after file delivery, we received "Excellent" rating for Translation Quality and Formatting. Client comments mentioned – "Your translator used the perfect technical terms and achieved good consistency." "Good job!! Your translator is very good!!!! We are very pleased with this translator."
Cost: Using CAT tools and our translation memory strategy helped reduced client cost-per-character by 75%.
Turnaround time: Our workflow software ensured that CS team responds to all client requests in less than 15 minutes and helped us achieve the tight turn-around times with 100% on-time delivery. Thanks to the combined efforts of our CS, PM, and linguist teams, we successfully completed and delivered the translation, which the client was glad to distribute globally!
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