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VAIM Client Interview

Client Interview

VAIM - Lee Yeo-won

VAIM

Lee Yeo-won

VAIM

VAIM is a leading manufacturer of innovative aesthetic solutions, dedicated to advancing skin rejuvenation and regenerative aesthetics. As the manufacturer of Juvelook and Lenisna, VAIM combines scientific innovation, advanced technology, and high-quality manufacturing to deliver trusted solutions for aesthetic professionals worldwide.

VAIM

The Interview

A conversation with Lee Yeo-won about VAIM's translation experience with Ulatus.

What made you choose Ulatus for your translation project?

L

We learned about Ulatus through an internet search. After reviewing Ulatus's company size and corporate introduction materials, we decided to use your services and have continued to work with Ulatus.

- Lee Yeo-won

How smoothly did we handle your project? Was there anything that exceeded your expectations?

L

Yes, we believe the project was handled smoothly. We were particularly satisfied that the translation was completed earlier than the expected delivery date.

- Lee Yeo-won

How was your experience with our Project Management and Client Services?

L

We were very pleased with the prompt responses provided via email by the person in charge, as well as the immediate assistance provided through phone calls by the Korean representative.

- Lee Yeo-won

How was the quality of the translation we delivered? Did it meet or exceed your expectations?

L

We are satisfied with the quality. We were also pleased with how quickly the team responded to the areas that required revisions after the translation was completed.

- Lee Yeo-won

Is there anything we could have done to improve your experience of working with us?

L

There are no significant areas that we feel need improvement.

- Lee Yeo-won

If you were to recommend Ulatus to a friend or colleague, what would you say?

L

We would recommend Ulatus by highlighting that translation projects are handled quickly and efficiently.

- Lee Yeo-won