Client Interview

Xstim Inc.- Tony Spyropoulos (President)

Interview with Xstim

Tony Spyropoulos
Xstim Inc.- Tony Spyropoulos (President)

Our client, Xstim, operates in the manufacturing industry for heavy machinery and electrical equipment. They required Chinese to English translation and editing of over 30,000 words of quality assurance and validation reports. Discover their experience with Ulatus in this interview.

What made you choose ULATUS for your translation needs?

Tony Spyropoulos

I was in need of an ISO certified translation service and was referred to ULATUS by a counterpart at another company (Precision Medical Products) who has used your service before.

How well was your project handled? How did you find our Project Management/Client Services experience?

Tony Spyropoulos

Exceptional! Our project was handled very well. My expectations were exceeded across the board, particularly with regard to your ability to quickly and effectively respond to communication. Prompt communication is important to me, and I was extraordinarily impressed that each time I sent an email inquiry, ULATUS replied within an hour with a complete and thoughtful response. This characteristic has ensured that I will be a returning customer and enthusiastic advocate of your service.

How was the quality of the translation we delivered; did we exceed your expectations?

Tony Spyropoulos

The translation was very precise, and the final documents were delivered in a very clean manner that will fit seamlessly within our compliance system as if they were our standard documentation.

If you were to recommend ULATUS to your friend or colleague, what would you say?

Tony Spyropoulos

I would and will absolutely recommend ULATUS to anyone in need of these services, emphasizing the customer experience of exceptional communication and peace of mind that the deliverable will be produced in a format that is easily and universally adoptable within one’s existing quality and/or compliance system.


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