The translated content provided by Ulatus is not only accurate but also aligns perfectly with the requirements of the pharmaceutical industry standards. This aspect holds immense significance for us, and we are delighted and content with our collaboration with the Ulatus team. Our heartfelt gratitude goes out to the entire Ulatus team for their exceptional work.
(As communicated by the client)
Our client operates as an innovative drug development company, supported by a seasoned team that possesses a proven track record in clinical development, regulatory affairs, and commercialization. Their unwavering dedication is directed towards advancing new therapeutic agents that cater to the high unmet medical needs of patients.
Seeking a trusted translation collaborator, our client had a vital task of translating 288 files consisting of standard operating procedure (SOP) reports from Traditional Chinese to English. The accurate translation of these reports was crucial in demonstrating the client's adherence to the stringent industry standards prevailing in the pharmaceutical domain.
Our client sought a localization partner capable of meeting stringent quality standards and ensuring consistency across all 288 files. Ulatus was entrusted with the task of going above and beyond to provide that level of assurance. The client placed great emphasis on the need for exceptional quality benchmarks, and Ulatus was fully committed to meeting and surpassing those expectations.
The project called for the delivery of a staggering 550,000 words within a mere 45-day window. To put it into perspective, our team had to translate more than 12,000 words daily, relying solely on human translators. Such an endeavor was undeniably challenging, as comparable projects usually allocate four to five months and utilize a dedicated translation team to achieve the same level of output.
The content shared by our client consisted of SOP reports, such as Equipment Qualification Protocols, Quality Assurance Manuals, Quality System Manuals, and more. This content was remarkably technical, interwoven with complex pharmaceutical terminology. To ensure accurate and meaningful translations, we engaged subject-matter experts who possess extensive expertise in the field, allowing for precise contextual adaptation
In order to instill confidence in the client regarding the output quality, Ulatus provided trial translations of selected content as a pre-contract demonstration. Furthermore, recognizing the importance of streamlining the project, Ulatus proposed a batch-wise delivery strategy to facilitate efficient processing, minimize the need for revisions, and expedite the overall turnaround time.
The project deadlines set by the client were exceptionally ambitious, considering the large volume of work involved. To meet these challenging timelines, Ulatus tapped into its vast network of over 3000 translators, strategically allocating multiple resources. Through collaborative teamwork and efficient coordination, our diverse team of translators collectively worked towards accomplishing the project's objectives, ultimately delivering the desired results within the specified deadline.
The project was entrusted to a dedicated account manager who effectively streamlined processes and efficiently managed resources to ensure the timely delivery of all project milestones. With a keen focus on maintaining high-quality standards, the account manager consistently monitored the quality of work being provided throughout the project duration.
Each member of the translation team underwent a rigorous evaluation process to assess their subject-matter expertise. This evaluation encompassed not only their knowledge of the pharmaceutical discipline but also their prior experience in handling SOP reports and similar materials. To ensure the highest quality output, a dedicated bilingual checker was assigned to meticulously review the entire project. The translation team also leveraged advanced in-house tools, bolstering their ability to maintain consistency throughout the project's duration. It is important to highlight that the team's expertise extended beyond pharmaceuticals, encompassing various interconnected fields, further enhancing the accuracy and precision of the translations.
Despite the client's specific request for the Translation + Translation Check service, we went the extra mile by incorporating an additional quality assurance (QA) step. Within this step, our in-house quality expert diligently evaluated each translated file, meticulously assessing its accuracy and consistency. Only after this thorough evaluation did the files proceed to the translation checker, ensuring the highest quality standards were met.
